Privacy

We know that you care about how your personal information is used and shared, and we take your privacy very seriously. By visiting the Effective Trading Solutions website, you are accepting the practices outlined in this policy. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered.

This Privacy Policy covers Effective Trading Solutions treatment of personal information that Effective Trading Solutions gathers when you are on the Effective Trading Solutions website and when you use Effective Trading Solutions products and services. This policy does not apply to the practices of third parties that Effective Trading Solutions does not own or control, or to individuals that Effective Trading Solutions does not employ or manage. However, we may provide your details to third party providers for the purposes of shipping, fulfilment and banking who may provide such services as product delivery and payment gateways. Certain information, such as the domain name of the ISP used by our visitors for access to our site and the country of origin may be used for our internal processes in order to deliver a better service to our clients by addressing client’s preferences. Our website is connected to Active Campaign to ensure our website is fully SPAM compliant. To ensure the security of your credit card details this website is connected to a Stripe account.

Information Collected by Effective Trading Solutions

We only collect personal information that is relevant to the purpose of our website and conducting business with you. This information allows us to provide you with a customised and efficient experience. We collect the following types of information from Effective Trading Solutions clients:

Information Provided by you to Effective Trading Solutions

We receive and store any information you enter on our website or provide to us in any other way.

You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.

We only collect personal information by lawful and fair means, and not in an unreasonably intrusive way.

At or before the time (or, if that is not practicable, as soon as practicable after) we collect personal information about you from you, we take reasonable steps to ensure that you are aware of:

Our identity and how to contact us; and

The fact that you are able to gain access to the information; and

The purposes for which the information is collected; and

The types of organisations to which we will usually disclose the information of that kind; and

Any law that requires the particular information to be collected; and

The main consequences (if any) for you if all or part of the information is not provided.

Sharing Your Information

We will not use or disclose your provided personal information for any reason, unless;

either of the following apply,

The secondary purpose is related to the primary purpose of the collection; or

You would reasonably expect us to use or disclose the information for the secondary purpose.

You have consented to the use or disclosure; or

if the use of the information is for the secondary purpose of direct marketing where it is both impracticable for use to seek your consent before that particular use, or

We do not receive a request by you not to receive direct marketing communications, or

in each communication sets out all Effective Trading Solutions contact details and if the communication is made by SMS, email or other electronic means, a number or address at which we can be directly contacted electronically; or

we reasonably believe that the use or disclosure is necessary to lessen or prevent either a serious and imminent threat to an individual’s life, health or safety; or

a serious threat to public health or public safety; or

we have reason to suspect that unlawful activity has been, is being or may be engaged in, and use or disclose the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities; or

the use or disclosure is required or authorised by or under law; or

we believe that disclosure is necessary because of any offences or related discretions as prescribed by the Privacy Act (Cth).

In all instances of use per the terms above, we will provide written notification if we disclose or intend to disclose information prescribed above.

We will not collect sensitive information about you. Sensitive information is information about your health, genetics, racial or ethnic origin, political affiliations, religious beliefs or affiliations, professional memberships and affiliations, sexual preferences or philosophical beliefs.

Keep your information secure

We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. We will take reasonable steps to destroy all permanents de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed under this policy. Note: this document expresses our policies on the management of personal information. This document is available to anyone who asks for it and is listed on our website. Upon request, we will provide any additional information on how we collect, use and disclose clients provided information.

Access to your personal information

Upon request we will provide you with access to your personal information, except where; providing access would pose a serious and imminent threat to the life and health of any individual; or the privacy of other individuals, or the request for access is frivolous, or the information relates to an existing or anticipated legal proceedings between you and us, and the information would not be accessible by the process of discovery in those proceedings, or may prejudice any commercial negotiations being undertaken. We may also restrict access where access would be unlawful, or where providing access would be likely to prejudice any law prescribed under the Privacy Act, would prejudice any negotiations, court proceedings, or perform an unlawful function. We may also restrict access where providing access would reveal evaluative information generated internally within Effective Trading Solutions in connection with a commercially sensitive decision making processes. In such instances, we will provide with an appropriate explanation for the restriction of access. Where restriction may occur, we will, if reasonable, consider sufficient access to meet the needs of both parties. Where the information provided by you is out of date, we will take reasonable steps to ensure accurate information is held on file where you provide advice of this error.

Cookies may be used for a variety of reasons, however none of them are exploitive. We may use Cookies to obtain information about the preference of our Visitors and the services they select. We may also use Cookies for security purposes to protect Effective Trading Solutions clients, eg – automatic log of for clients after the site is unused for extended periods.

SPAM Compliance

To ensure our website is fully SPAM compliant, we are connected to Active Campaign. Active Campaign strictly prohibits the use of the services for unsolicited commercial email or SPAM campaigns. They maintain a Zero-Tolerance policy against SPAM. When you provide your email address you can be assured we will not sell it.

Click here to see Active Campaign’s Terms policy: https://www.activecampaign.com/tos/

Transactions

To ensure your personal information and credit card details are completely secure this website is connected to a ‘Stripe’ account. All payments are processed over a secure connection on Stripe and we do not store those payment details on our services. Stripe are industry leading in fraud prevention and make them a very safe way to pay for our services and products online.

Read more on Stripe’s policies here: https://stripe.com/us/legal

Data Quality and Security

We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date.

We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.

Links

This website contains links to other websites. When you click on one of these links, you are moving to another website and we encourage you to read the privacy statements of these websites as their policies may differ to ours.

Changes to this Privacy Policy

Effective Trading Solutions may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the Effective Trading Solutions website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.

Effective date of this Privacy Policy

This Privacy Policy is effective 1 September 2018

If you have any issues with your Privacy on our site, please contact [email protected]

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